Search:

Welcome

Login to contribute. Register if you haven't yet.

Need Support?

Search this site to find an answer. If you still need help, post a Question. Private or account-related support inquiries can be made at the Private Support forum.

Custom Domains

The Standard, Professional, and Premium plans can be configured to respond to your own domain name (as in yourdomain.com) instead of YourSite.editme.com.

EditMe does not currently provide domain hosting, so you must "point" your domain to our servers. This is typically done by logging into the web site where you purchased your domain and changing the DNS for the domain you want to use for your EditMe site. Most domain registrars provide DNS management tools, but they're all a little different, making it hard to provide a single set of instructions.

Here's an example of the steps you might take to set this up:

  1. Buy a domain name. For businesses, EditMe recommends Network Solutions or Register.com. They are both trusted and respected domain name registrars. For personal users, try GoDaddy, whose prices are hard to beat. All of these provide free DNS hosting with your domain. The company you bought your domain from is called the "registrar".
  2. Manage your DNS. Log into your registrar's web site and find the domain management section. Look for DNS tools. (See help links for various registrars below)
  3. Point your domain to EditMe. Create an alias, or CNAME, to point www.YourDomain.com to YourAccount.EditMe.com.
    Examples:
      YOURDOMAIN.com is another name for YOURSITE.editme.com
      SUBDOMAIN.YOURDOMAIN.info is another name for YOURSITE.editme.com
      
    EditMe strongly discourages pointing your domain directly at your EditMe site's IP address. Your site's IP address can change, so if your domain points to an IP address it would stop working when it changes.
     
    Do NOT use a Web Forward with "Masking" or "Cloaking" to point to your EditMe site. A "security feature" in Internet Explorer 6.0 will block the session cookie used to authenticate users and nobody will be able to log into your site.  
  4. Open a ticket in the Private Support Forum We need to know which domains you want your site to respond to. Please provide these instructions (e.g. "Please make myaccount.editme.com respond to www.mydomain.com.") and allow up to 24 hours for processing.

Help for DNS Tools at various registrars

Network Solutions 

GoDaddy

Register.com

Using SSL with Custom Domains

EditMe's built-in SSL/HTTPS security works only with *.editme.com domains. This is a security feature of SSL - the certificate that provides encryption is bound to the domain used to access the site and to the IP address of the server its on. This means that using SSL with a custom (non editme.com) domain will result in warnings. While you can ignore these warnings and know that the data is still securely encrypted, those who may not trust the site will likely be alarmed at these warnings.

Currently, the only way to avoid these warnings is to purchase a separate SSL certificate for your custom domain (which EditMe must do on your behalf) and use dedicated hosting for your EditMe site. Since an entire instance of the EditMe software must be running just for your site, the pricing for this option is considerably more than our normal pricing. Contact EditMe Sales if you would like more information on this option.

Still need help?

Contact support. If you give us a login for your registrar account, we're happy to configure this for you.